Privacy Policy

Effective Date: 7/3/25

At Notary by Gem, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our services or visit our website.

1. Information We Collect

We collect the following types of information from clients and website visitors:

Personal Information

Full name
Contact information (phone number, email address, mailing address)
Government-issued ID (for notary purposes)
Signatures and legal documents as required for notarial acts

Non-Personal Information

IP address
Browser type
Pages visited on our website
General location data (if permitted)

2. How We Use Your Information

We use your information to:

Confirm your identity and fulfill notary service requests
Communicate with you regarding your appointments and inquiries
Process and complete transactions
Improve our services and customer experience
Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. Your information may only be shared under the following circumstances:

With your explicit consent
To comply with legal requirements (e.g., subpoena, court order)
With trusted third-party service providers (e.g., payment processors) who assist us in operating our business, under strict confidentiality agreements

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, and as required by applicable laws governing notarial records and business practices.

5. Security Measures

We take reasonable and appropriate security measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. This includes:

Secure storage of paper and digital records
Encrypted email communication (when applicable)
Restricted access to client information

6. Your Rights

You have the right to:

Access and review the personal information we hold about you
Request corrections to any inaccurate data
Withdraw your consent at any time (which may affect the provision of services)

To exercise your rights, please contact us directly using the information below.

7. Use of Cookies (Website Users Only)

Our website may use cookies to enhance user experience and analyze traffic. You can set your browser to refuse cookies, but this may limit certain functionalities.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect information from minors.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with a new effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, submit a contact form